Careers at The Rose

This position manages daily box office operations, including staff recruitment, training, and scheduling. Oversees group & member sales, and party rentals, ensuring excellent customer service and budget alignment. Supports marketing efforts, leads volunteer engagement, and collaborates across departments to deliver seamless theater experiences.

Essential Duties

Box Office Management

• Oversee daily operations in Box Office including scheduling and workload distribution.
• Managing, scheduling, and training Box Office part-time staff. Approve timecards.
• Update full-time and part-time employees regarding new policies or promotions.
• Recruit, hire, train, and supervise box office staff.
• Perform annual performance reviews on supervised positions.
• Supervise customer relations and resolve concerns from members or single-ticket buyers.
• Handle requests for accessible seating or accommodations during ticket purchase or arrival at the theater.
• Assist off-site promotions, including booth and community engagement. 
• Work within defined budget and timelines to deliver effective school field trips, group sales, and party rental opportunities. 
• Respond to feedback in a timely manner.
• House manage public mainstage and Hitchcock shows as scheduled. 
• Deliver excellent customer service to members and single ticket buyers for main stage and Hitchcock Theater productions. 
• Work effectively and professionally with school and group sales contacts.
• Support lobby activation activities before and after performances.
• Schedule, collect payments, and work birthday parties.

Marketing & Promotions

• Serve on marketing committee.
• Distribute print materials; participate in radio and TV interviews as booked by the Marketing Director.
• Ensure theater messages align with marketing strategies. 
• Collaborate with the Marketing & Communications Director to develop and implement promotional strategies, including targeted discounts and special offers, to boost ticket sales and audience engagement.
• Review and edit communications for accuracy and clarity.

Volunteers

• Leads the Volunteer Program, including recruitment, scheduling, communication, orientation/training, and social events. 
• Communicate on a regular basis with volunteers, establishing a relationship that makes them feel part of The Rose team. 
• Keep records of volunteer data and hours served for grant and other reporting purposes.

Other Job Duties

• Support mainstage public performances, including evenings and weekends; and school shows, serve as House Manager when needed to ensure a smooth and welcoming patron experience.
• Attend all necessary meetings and all-staff meetings. 
• Attend Safety Committee meetings as available.
• Participate in company events/activities as required. 
• Must be able to work flexible schedule depending on responsibilities. 
• Perform other duties as assigned by the Marketing Director.

Education, Training and Experience 

• College graduate preferred.
• Two years of retail or customer service experience preferred.
• Proficiency in Microsoft Excel, Microsoft Word and database management.

Skills and Abilities

• Strong customer service skills and ability to develop positive relationships and interact with customers in all situations.
• Strong attention to detail and organizational skills. Excellent time management skills.
• Ability to meet deadlines and juggle multiple priorities.
• Maintain accurate record keeping for grant and administrative purposes. Basic spreadsheet, word processing and data entry.
• Ability to create systems and problem solve.
• Experience navigating and utilizing ticketing platforms to support sales and marketing efforts.
• Ability to interact and communicate effectively with employees at all levels within the organization.
• Act as a representative of The Theater at all times, providing excellent customer service to members, patrons, vendors and staff.
• An understanding and commitment to Anti-Racism and Anti-Oppression principles and practices.  
• Maintain current certification in CPR/1st Aid.

Physical Demands and Working Conditions

• Office environment requiring extended periods of sitting, keyboard and phone usage. 
• Dynamic, fast-paced environment where frequent interruptions, background noise, and multiple simultaneous demands are common. 
• Must be comfortable working amid distractions, able to maintain focus, and skilled at multitasking to manage competing priorities efficiently.Must be able to stand for extended periods of time during show loading and unloading and other events. 
• Must be able to conduct school dismissal from the main stage.
• Must be able to lift 25lbs. 
• On-site attendance is required.

Position Compensation Range 

• $45,000 – $55,000

Application Procedure:

Interested candidates need to submit a cover letter describing interest, along with a resume and list of three references.

• Interested applicants may submit materials via the form on our website below
• Alternatively, a cover letter and resume may be emailed to Biannah Peji-Palm at biannahp@rosetheater.org.
• Please let us know if you have access needs not met by either of these application methods.

This position is responsible for teaching classes, workshops, and residencies for the CommUNITY Connections Program at The Rose Theater.

Essential Job Duties

• Teach workshops, residencies, classes, and camps as scheduled.
• Follow lesson plans created by CommUNITY Connections Manager on new programming.
• Be able to create own lesson plans for future classes.

Other Job Duties

• Attend all necessary trainings and meetings.
• Work flexible schedule depending on responsibilities.
• Participate in company events/activities as required.
• Perform other duties as assigned by the CommUNITY Connections Manager.

Education, Training and Experience

• Teaching experiences with wide range of ages, cultures, ethnicity, and backgrounds.
• B.A. or B.F.A. in theater or equivalent professional experience.
• Theater training in acting, dance/movement, and/or voice.
• Problem solving and customer service skills.
• Strong communication skills and the ability to work with a wide variety of people.
• Time management and organizational skills.
• Multitasking and a deep passion for uplifting the next generation of future artists.

Skills and Abilities

• An understanding and commitment to Anti-Racism and Anti-Oppression principles and practices.
• Ability to meet deadlines.
• Ability to interact and communicate effectively with employees at all levels within the organization.
• Act as a representative of The Rose Theater at all times, providing excellent customer service to members, patrons, vendors and staff.
• Community oriented individuals who enjoy pouring into their communities.
• Physical Demands and Working Conditions
• Ability to stand or kneel for extended periods of time.
• Must be able to lift at least 25lbs.
• On-site attendance is required.

Salary and Application Instructions

• Starting pay is $50/hr for contact teaching hours. $15/hr for meetings and trainings.
• This is a part-time, non-exempt position. Schedule is flexible but must have daytime availability during the week and some weekend and evening availability.
• Applications will be accepted until all positions are filled.
• Interested applicants may submit materials via the form on our website below
• Alternatively, a cover letter and resume may be emailed to Biannah Peji-Palm at biannahp@rosetheater.org.
• Please let us know if you have access needs not met by either of these application methods.

This position is responsible for the operations of ticket sales and memberships, daily reports and customer service. Also assists with school performances, workshops and classes.

Essential Job Duties

• Provide exceptional customer service in the telephone and in person. 
• Responsible to inform all members and patrons of current membership, single ticket opportunities, class schedules and special events. 
• Greet and assist all traffic into the building.
• May be responsible for opening and closing the building as scheduled.
• Supervise the public areas and assist patrons before, during and after shows. 
• Process all membership and ticket sales online, over the phone and walk-ins. 
• Enter payments.
• Balance daily reports, count down cash drawers, and write deposits as necessary.
• Bag and un-bag meters for school shows and workshops.
• Coordinate unloading, parking, and loading of buses for school shows.
• Perform duties as House Manager when scheduled, which includes coordinating with Stage Manager.

Other Job Duties

• Participate in company events/activities as required. 
• Perform other duties as assigned by the Box Office Manager. 

Education, Training and Experience

• High School graduate. 

Skills and Abilities

• Excellence in customer service, specifically phone etiquette and walk-in service.
• Ability to deal with issues and unsatisfied customers to diffuse and resolve problems.
• Strong attention to detail and organizational skills.
• Basic computer skills including Microsoft Office and ticketing software. 
• Ability to assist in creating systems to fit needs of the Theater.
• Excellent time management skills. 
• Ability to interact and communicate effectively with employees at all levels within the organization. 
• Act as a representative of The Theater at all times, providing excellent customer service to members, patrons, vendors and staff. 
• Maintain current certification in CPR/1st Aid.

Physical Demands and Working Conditions

• Office environment requiring extended periods of sitting, keyboard and phone usage. 
• Must be able to lift at least 25lbs. 
• Working outside the building to direct buses and audience members for school performances. 

Salary and Application Instructions

• Starting pay is $14.00/hr.
• This is a part-time, non-exempt position.  Schedule is flexible but must have daytime availability during the week and some weekend and evening availability.
• The Rose Theater is committed to diversity across our artistic and educational output as well as within our staff and leadership. BIPOC candidates are strongly encouraged to apply.
• Applications will be accepted until all positions are filled.
• Interested applicants may submit materials via the form linked below. This is the preferred method for receiving applications. 
• Alternatively, a cover letter and/or resume may be emailed to biannahp@rosetheater.org.
• Please let us know if you have access needs not met by either of these application methods.

Stage Management Apprentices work as an assistant stage manager and run crew on various mainstage productions. Starting with pre-production meetings through rehearsals and performances, they will work closely with actors, students, directors and choreographers.

Assignments also include the opportunity to stage manage a mainstage production later in the season. When not assigned to a show, Stage Management Apprentices assist with administrative/production management work and other areas of production as needed. This includes helping with load-ins, strikes and light hang/focus. Applicants should be able to interact with a wide variety of personalities and adapt to various working styles. Additionally, the apprentice must stay focused, take initiative and maintain a professional demeanor in the workplace.

Applicants must possess strong writing and computer skills as there is an emphasis on producing quality paper work. The ability to read music is desirable and prior stage management experience is required. A practical knowledge of electrics and a basic understanding of power tools is a plus. This apprenticeship is suitable for those working towards careers as professional stage managers.

The Electrics/Audio Apprentice will work directly under the supervision of the Resident Lighting & Sound Designers to implement the lighting and sound design for each mainstage production. This apprentice will also gain hands-on experience with audio implementation. This position includes assisting with the hanging and focusing of lights, reading and drafting the light plot, assisting the lighting designer with paperwork, assisting the sound designer with programing and digital mixing and general maintenance of our inventory and spaces, along with working scenic load-ins and strikes.

Electrics/Audio Apprentices may have the opportunity to act as a lead electrician, A2, and/or serve as run crew on mainstage productions. Assignments also include the opportunity to design lights for a mainstage production later in the season and a portion of our youth productions.

Applicants should have a practical knowledge of electrics and a basic understanding of electricity, along with the ability to read and interpret lighting paperwork. Familiarity with ETC Ion lighting console and Vectorworks is a plus. Experience or interest in sound design and implementation is a plus. This apprenticeship is suitable for those working towards careers as lead electricians and lighting designers.